Softlink will be in the Chicago Loop on November 7th to “demonstrate the next-generation request and research management solution, illumin, and discuss how and why service organizations are implementing to help improve productivity and profitability.” The demonstration will take place on Thursday, November 7, 2013 from 2:30 p.m. to 4:30 p.m. in the 40th Floor Boardroom of the U.S. Bank Building at 190 South LaSalle Street, in the Loop (Chicago, Illinois 60603).
The company provides information management software for special libraries, including law libraries; medical libraries; federal, state, and local government libraries; and private research libraries and information centers. Note that Softlink only uses the term special libraries to refer to private research libraries, whereas library associations would refer to all three of these library types – law libraries, medical libraries, and research libraries – as special libraries.
Softlink General Manager Catherine Leonard stated Softlink’s information and knowledge management solutions were providing service organizations and special libraries across America a platform to mobilize their knowledge and gain competitive advantage. Ms. Leonard said illumin was helping libraries and research centers to shine light on the value of research, and raise awareness of how information services contribute to the overall success of the organization.
“Organizations today are looking for transparency in terms of productivity and operational efficiencies,” she said. “They want to increase the effectiveness of their services, and they need to analyze and prove their contribution in terms of performance and return on investment.”
Ms. Leonard stated, “illumin provides an effective, modern tool for information and knowledge managers to receive, manage, track, publish and reuse queries and solutions. If anyone in your organization has asked the question ‘Does anyone know about …’ then illumin can help you.”
“Built for integration with email, illumin is easily incorporated into existing workflow practices,” Ms. Leonard opined.
The company stated, “In addition to efficient management and tracking of requests, illumin has been designed to help libraries and research teams reduce duplication of time and effort on repeated requests, unify processes, provide a collaborative team environment (even for virtual teams) and easily produce reports on activities and usage.”
The combination of Liberty, Softlink’s fully configurable ILS, with illumin provides a powerful performance platform to improve the accessibility and value of any library service or information center. Both solutions enable integration with digital resources and electronic content, finance, human resource and other business management solutions.
To register for the event, go to the Web page http://tinyurl.com/Chicago-illumin-showcase or contact Softlink America at events [at] us.softlinkint.com. The company stated, “Softlink is a world-leading developer of knowledge, content, library management solutions, supporting more than 10,000 legal, corporate, education, government and public organizations and libraries across 108 countries. Softlink’s solutions, illumin and Liberty, are integration and functionally rich, customizable platforms for digital and physical knowledge, research and asset discovery, delivery and management.” Softlink has offices in the United States, United Kingdom, Australia, and New Zealand.