Customer service should carry across all industries today, including those with a very specialized market base. A new company opening in the North Atlanta area, 101 Mobility Atlanta, aims to provide their targeted market base with the highest quality of service possible to residents of the Atlanta metro area. The leadership of 101 Mobility Atlanta understands that first-class service is what will set their new startup apart from more established businesses in the region.
Introducing 101 Mobility Atlanta
According to a recent press release, 101 Mobility Atlanta recently opened its doors to provide a wide range of mobility options to Atlanta residents. The company was started by Wayne Offenhauer and Bill and Garol Orr. The three hope to bring their extensive background in marketing and business development in the commercial and home construction industry to help their customers achieve a higher level of independence despite their disabilities.
Products offered by 101 Mobility Atlanta include ramps, stair lifts and various lifts and other transportation options to help their customers reach their mobility goals. Through these products, residents may achieve a higher level of self-care that allows them to remain in their homes, rather than moving to a group home or rehabilitation center. The company concept was inspired by Garol Orr, who saw her mother struggle with such issues like moving about her multi-level home and getting around town with a wheelchair in tow.
Commitment to Service Means Peace of Mind for Customers
In addition to providing mobility products, the company offers installation, support and on-going training to help Atlanta residents adjust their home environment as their mobility needs change. The ultimate goal of 101 Mobility Atlanta is to give residents and their families peace of mind as they customize mobility solutions to each customer’s unique needs. To achieve that end, 101 Mobility Atlanta will rely on their commitment to stellar customer service that will allow them to stand apart from other mobility companies in the city.
“We hope customers notice the difference in service quality, from the way we answer our phones to the way we deliver on our commitments,” Garol Orr was reported as saying in the press release. “We want to become the most recognized name in mobility products in the North Georgia marketplace.”
Additional Services Available
To ensure they are properly reaching their full target market, 101 Mobility Atlanta also provides rentals of special equipment for events, hospice care and home rehabilitation. This ensures individuals and companies can get the equipment they need to meet short-term needs without investing additional capital into expensive equipment they will not need indefinitely.
When it comes to their customers, dignity and respect are of the highest priority. The team at 101 Mobility Atlanta will strive to address these issues by treating all of their customers like friends and family. Special attention will also be given to military veterans, as the company plans to work closely with Veterans Affairs to meet the needs of this specific community.
To exemplify their commitment to customer service, the company does not plan to celebrate their grand opening until their 100th customer has been successfully served.
